Shipping & Returns
Shipping Policy
Processing Time: Orders are processed and fulfilled from our USA warehouse within 1-2 business days. You will receive a confirmation email once your order ships.
Shipping Rates: Shipping costs are calculated at checkout based on your delivery address and order size.
Delivery Time:
- United States: 3-5 business days
- Jamaica: 7-10 business days
- International: 10-21 business days
Order Tracking: Once your order ships, you'll receive a tracking number via email so you can monitor your delivery.
Customs & Duties: International orders (including Jamaica) may be subject to import duties and taxes, which are the responsibility of the customer.
Returns & Exchanges
Return Window: We accept returns within 30 days of delivery.
Eligible Items: Items must be unworn, unwashed, and in original condition with all tags attached.
How to Return:
- Contact us at [your email address] to request a return authorization
- Pack the item securely in its original packaging
- Ship the return to our USA fulfillment center (address provided upon authorization)
Return Shipping: Customers are responsible for return shipping costs unless the item is defective or we made an error. Returns must be shipped to our USA warehouse.
Refunds: Refunds will be processed to your original payment method within 5-10 business days after we receive and inspect your return at our warehouse.
Exchanges: We're happy to exchange items for a different size. Contact us to arrange an exchange.
Non-Returnable Items: Sale items and items marked as final sale cannot be returned or exchanged.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 7 days of delivery with photos of the issue. We'll arrange a replacement or full refund at no cost to you.
Questions?
For any questions about shipping or returns, please contact us and we'll be happy to help.